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Uni Life Support

For support, privacy requests or abuse reports, contact [email protected].

Support
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Account & Login

If you forgot your password, go to the login screen and tap "Forgot Password". Enter your registered email, and we'll send you instructions to reset it.

Please check your spam or junk folder. If you still don't see it, wait a few minutes and try again or contact support.

Go to Profile → Settings → Account Information to update your details.

Verification & Student Access

You can verify your account using your university email or through our verification system inside the app.

Double-check your student details and try again. If the issue continues, contact support with your university name and student ID (if applicable).

App Issues & Performance

Make sure you are using the latest version of UNI LIFE. Try restarting the app or reinstalling it.

If the issue persists, contact support with:

  • Your device model
  • Operating system version
  • Description of the issue

We appreciate your feedback. Please report bugs by contacting support with screenshots (if possible).

Payments, Offers & Discounts

Make sure:

  • You used a valid UNI LIFE code
  • The offer was still active

If the issue continues, contact support with details of the offer.

UNI LIFE partners with brands to provide exclusive student offers. Simply verify your account, browse offers, and use your unique code at checkout.

Account & Data Management

Go to Profile → Settings → Delete Account. Your account is removed when the request succeeds; uploaded files are cleaned separately and may need retries or manual review. Keep your private deletion receipt to check cleanup status. See our Privacy Policy for details about files, receipts and backup copies.

You can request a copy or deletion of your data by contacting our support team.

Privacy & Security

Yes. UNI LIFE uses secure systems to protect your personal information and only uses your data to improve your experience.

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